Akimbo Club Payment Policy: Secure & Transparent Shopping
When you are shopping for premium streetwear, the last thing you want to worry about is whether your financial information is safe. At Akimbo Club, we take your security seriously. We aren’t some giant, faceless corporation; we are a dedicated team based in Salt Lake City, UT 84101, and we want you to feel as comfortable paying for your gear as you do wearing it. This policy explains exactly how we handle your money, what payment methods we accept, and how we keep everything 100% secure.
Our Secure Checkout Process
Every single transaction on our website is processed through a secure, encrypted connection. We use industry-standard SSL (Secure Socket Layer) technology to make sure that your data is scrambled and unreadable to anyone else. Whether you are grabbing a new camo tee or a pair of our heavy-duty sweatpants, your payment details never actually touch our servers. We use trusted third-party payment gateways that specialize in keeping your credit card numbers safe.
Accepted Methods of Payment
To make things easy for the community, we accept a wide variety of payment options. We want to make sure you can secure your favorite drops without any technical headaches. Currently, we accept the following:
- Credit & Debit Cards: We accept all major cards including Visa, Mastercard, American Express, and Discover.
- Digital Wallets: For a faster checkout experience, you can use Apple Pay, Google Pay, or Shop Pay.
- PayPal: One of the most trusted names in online payments is fully integrated into our store.
Please note that we do not accept cash on delivery (COD), personal checks, or bank transfers. All orders must be paid in full at the time of purchase before we can begin our 1-2 day processing window.
Payment Verification and Order Processing
The second you hit “Complete Order,” our system goes to work. We verify your payment immediately to ensure there are no fraudulent activities. Once the payment is authorized, your order status moves to “Processing.”
Because we pride ourselves on speed, we stick to a strict 1-2 day processing window for all apparel orders. This means the time between you paying and us handing your package to the USPS or UPS driver is incredibly short. If there is an issue with your payment—like a mismatched billing address or an expired card—we will reach out to you via info@akimboclub.net to get it sorted out so we don’t delay your shipment.
Billing and Shipping Address Consistency
To protect both you and us from credit card fraud, we highly recommend that your billing address matches the address on file with your bank. If you are shipping your straight leg sweatpants to a different address (like your office or a friend’s house), that is perfectly fine. However, if our system flags a transaction as high-risk, we may need to reach out for a quick verification before we can ship the items.
Taxes and Currency
All prices listed on the Akimbo Club store are in USD (U.S. Dollars). If you are ordering from outside the United States, your bank will handle the currency conversion based on the current exchange rate. Since we operate out of Salt Lake City, we are required by law to collect sales tax on orders shipped to certain states. This will be automatically calculated at checkout so there are no hidden surprises when you see your final total.
Refunds and Payment Reversals
If you decide to return an item, like an Akimbo club cap that didn’t fit quite right, we process your refund back to the original payment method. We cannot refund money to a different card or a different PayPal account. Once we receive your return and verify its condition, it usually takes 3-5 business days for the bank to show the credit back in your account. Please keep in mind that banks and credit card companies have their own processing times that we cannot control.
Contact Our Billing Team
We believe in being 100% transparent. If you see a charge on your statement that you don’t recognize, or if you had a glitch during the checkout process, please don’t hesitate to reach out. We don’t use phone support because we want to keep a clear, written record of all financial inquiries to protect your privacy and security.
Email Support: info@akimboclub.net
Mailing Address: Salt Lake City, UT 84101