We love hearing from you guys, but we also want to save you some time. A lot of the questions we get in our inbox are actually pretty similar. Before you draft up an email, check out these quick points to see if we can answer your question right now.

We pride ourselves on speed. All apparel orders fall under our strict 1-2 day shipping processing window. This means if you buy a new camo tee chain peeker woodland on a Tuesday afternoon, it is getting packed and handed off to USPS or UPS by Wednesday or Thursday at the latest. You will get an automated email with your tracking link the second the shipping label is printed. If it has been more than three days and you still haven't seen a tracking update, definitely hit us up so we can look into it immediately.

Are you a photographer, a creator, or a fellow streetwear enthusiast looking to collaborate? We are always actively looking to expand the Akimbo Club community. If you have a solid vision for a photoshoot or want to feature our premium cuts on your platform, shoot us a message. Make sure to include links to your portfolio or your social media pages so we can catch your vibe right away. We review every single pitch that comes across our desk.

We like to keep our communication entirely in writing. We intentionally do not operate a phone call center. Why? Because we are usually out in the warehouse moving heavy boxes, quality-checking new fabric samples, or packing up your orders to meet that fast shipping deadline. Answering phone calls over the loud warehouse noise just leads to mistakes.

By keeping everything over email, we have a clear, written record of your order details, which means we can solve your problems way faster and much more accurately.