Akimbo club FAQs
Ordering & Payments
What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, and Google Pay. All transactions are processed through a secure, encrypted gateway for your safety.
Can I change or cancel my order? To ensure fast delivery, we process orders quickly. You can change or cancel your order within 2 hours of placement. Please email us at info@akimboclub.net with your order number immediately.
2. Shipping & Delivery
How long does shipping take? Since we are an apparel brand, we use standard USPS/UPS shipping. Orders typically have a 1-2 day processing time. Once shipped, delivery within the USA takes 3-7 business days.
How can I track my package? Once your order is dispatched, you will receive an automated email with a tracking number. Please allow 24-48 hours for the tracking status to update on the carrier’s website.
Do you ship internationally? Yes, we ship worldwide! International shipping times vary by location (usually 10-21 days) and local customs processing.
3. Sizing & Product Care
How do Akimbo items fit? Our streetwear pieces (hoodies, camo tees, and joggers) generally feature a relaxed/oversized fit. We recommend ordering your true size for the intended streetwear look. Detailed size charts are available on each product page.
How should I wash my gear? To preserve the fabric and high-quality prints, we recommend washing inside out in cold water and hanging to dry. Avoid ironing directly on the graphics.
4. Returns & Refunds
What is your return policy? We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached.
How do I start a return? Simply contact our support team at info@akimboclub.net with your order number. Please note that customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
5. Security & Trust
Is my personal information safe? Absolutely. Our store is SSL-certified, and we never store your credit card information. Your data is used strictly for processing and shipping your orders.